Privacy Policy

Effective Date: March 20, 2026  |  Last Updated: March 20, 2026

1. Information We Collect

1.1 Information You Provide Directly

• Profile Information: When you create or update your profile, you may provide a display name and profile avatar image. This information is stored locally on your device.
• User-Generated Content (UGC): Content you create within the App, including community posts, comments, reactions, feedback submissions, and vote selections.
• Preferences and Settings: Your personalized preferences, such as hiking preferences, saved places, and notification settings.

1.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and general hardware information.
• Usage Data: Information about how you interact with the App, including features used, pages viewed, and time spent within the App.
• Crash and Performance Data: Diagnostic data to help us identify and fix bugs and improve App performance.

1.3 Information We Do NOT Collect

• We do not collect precise geolocation data.
• We do not access your contacts, calendar, or other personal data outside the App.
• We do not collect financial or payment information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the App and its features.
• To personalize your experience within the App.
• To process and display your user-generated content.
• To respond to your feedback and support requests.
• To monitor and enforce compliance with our Terms of Service and community guidelines.
• To detect, prevent, and address technical issues, fraud, or security concerns.
• To comply with legal obligations and protect our legal rights.

3. Data Storage and Security

3.1 Local Storage

The majority of your personal data, including profile information, preferences, saved places, and user-generated content, is stored locally on your device. This means your data remains under your control and is not transmitted to external servers unless explicitly stated.

3.2 Security Measures

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. User-Generated Content (UGC) Policy

4.1 Content Responsibility

You are solely responsible for the content you create, upload, post, or share through the App. By submitting content, you represent and warrant that:

• You own or have the necessary rights and permissions to share the content.
• Your content does not violate any applicable laws, regulations, or third-party rights.
• Your content complies with our Community Guidelines and this Privacy Policy.

4.2 Prohibited Content

You agree NOT to create, upload, post, or share any content that:

• Sexual or Pornographic Content: Contains nudity, sexually explicit material, sexual solicitation, or any form of pornography, including but not limited to images, text, or descriptions of sexual acts.
• Disturbing or Graphic Content: Depicts or promotes violence, gore, self-harm, suicide, torture, animal cruelty, or any content that is designed to shock, disgust, or cause emotional distress to viewers.
• Gambling: Promotes, facilitates, or advertises gambling activities, betting, lotteries, casinos, or any form of wagering for real or virtual currency.
• Drugs and Controlled Substances: Promotes, sells, facilitates, or glorifies the use, manufacture, or distribution of illegal drugs, controlled substances, drug paraphernalia, or the misuse of legal substances including prescription medications.
• Political Content: Contains political campaigning, propaganda, election interference, politically motivated misinformation, or content designed to manipulate political opinions or undermine democratic processes.
• Discrimination and Hate Speech: Promotes hatred, discrimination, harassment, or violence against individuals or groups based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, veteran status, or any other protected characteristic.
• Harassment and Bullying: Targets, threatens, intimidates, or harasses any individual, including doxxing, stalking, or sharing personal information without consent.
• Terrorism and Extremism: Promotes, supports, or glorifies terrorist organizations, extremist ideologies, or acts of terrorism.
• Fraud and Deception: Contains scams, phishing attempts, misleading information, impersonation of others, or any form of fraudulent activity.
• Intellectual Property Infringement: Violates copyrights, trademarks, patents, trade secrets, or other intellectual property rights of any third party.
• Spam and Malware: Contains unsolicited advertising, spam, malicious links, viruses, or any software designed to harm devices or collect data without consent.
• Child Safety Violations: Exploits, endangers, or sexualizes minors in any way. We have zero tolerance for child sexual abuse material (CSAM) and will report any such content to the appropriate authorities.

4.3 Content Moderation and Enforcement

We reserve the right to:

• Review, monitor, and moderate user-generated content at our discretion.
• Remove or disable access to any content that violates this policy without prior notice.
• Suspend or permanently terminate accounts of users who violate our content policies.
• Report illegal content or activities to law enforcement authorities.
• Cooperate with law enforcement investigations as required by law.

4.4 Reporting Objectionable Content

If you encounter content that you believe violates our policies, you may report it using the in-app reporting feature. We will review all reports and take appropriate action, which may include content removal and account suspension. You may also contact us directly at customer@valixspace.com.

4.5 User Blocking

You have the ability to block other users whose content you find objectionable. Blocked users will be prevented from interacting with you within the App.

5. End User License Agreement (EULA) Acknowledgment

By using the App, you acknowledge and agree to the following terms:

• You will not use the App to create, share, or distribute objectionable content as defined in Section 4.2.
• You understand that Valix has zero tolerance for objectionable content and abusive behavior.
• You acknowledge that violations of these terms may result in immediate account suspension or termination without prior notice or refund.
• You agree that Valix reserves the right to remove any content and terminate any account at its sole discretion.
• You understand that you are solely responsible for your use of the App and any content you create or share.
• You agree to indemnify and hold harmless Valix and its affiliates from any claims, damages, or losses arising from your use of the App or your violation of these terms.

6. Sharing of Information

6.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

6.2 Limited Sharing

We may share your information only in the following circumstances:

• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Safety and Protection: To protect the rights, property, or safety of Valix, our users, or the public.
• Service Providers: With trusted third-party service providers who assist us in operating the App, subject to confidentiality obligations.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):

7.1 Your Rights

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data, subject to certain legal exceptions.
• Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country of residence.

7.2 Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given consent for processing for one or more specific purposes.
• Contract Performance: Processing is necessary for the performance of a contract with you.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving the App and ensuring security, provided these interests are not overridden by your rights.
• Legal Obligation: Processing is necessary to comply with a legal obligation.

7.3 Exercising Your Rights

To exercise any of your GDPR rights, please contact us at customer@valixspace.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

7.4 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Since most data is stored locally on your device, you can delete it at any time by using the "Delete Account & Data" feature in the App settings or by uninstalling the App.

7.5 International Data Transfers

If your data is transferred outside the EEA, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Deletion

You may delete your account and all associated local data at any time through the App's settings. Upon account deletion:

• All locally stored profile information, preferences, and settings will be permanently removed.
• All user-generated content stored locally, including posts, comments, saved places, and vote records, will be permanently deleted.
• This action is irreversible and cannot be undone.

9. Children's Privacy

Valix is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have collected personal data from a person under 18, we will take immediate steps to delete such information. If you believe that a minor has provided us with personal information, please contact us at customer@valixspace.com.

10. Third-Party Services

The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App and updating the "Last Updated" date at the top of this page. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose.
• The right to request deletion of your personal information.
• The right to opt out of the sale of your personal information (we do not sell personal information).
• The right to non-discrimination for exercising your privacy rights.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: customer@valixspace.com

App: Valix

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